STRA 101: Get the basics right

You might be a seasoned host or someone for whom an accommodation property is still a twinkle in your eye. Sometimes its good to revise some of these basics and ask yourself, "is my place as good as it could be?"

Owning a humble holiday shack or something bigger can be an incredible investment, providing you with a place to escape to and generate rental income when you're not using it. However, managing a holiday property can also be a lot of work. In this blog, we'll provide you with some tips for hosts to help make the experience as enjoyable and profitable as possible.

1. Keep it clean and well-maintained

The first and most important tip for hosts is to keep the property clean and well-maintained. This means hiring a reliable cleaning service to ensure that the property is always in pristine condition when guests arrive. It's also important to stay on top of any necessary repairs or maintenance to ensure that the property remains in good condition and that guests have a comfortable stay.

2. Provide clear instructions

When guests arrive at your property, they should have clear instructions on how to use all the appliances and facilities. This includes information on how to use the heating and cooling systems, how to use the oven and other kitchen appliances, and how to access the internet and other amenities. Providing clear instructions can help to prevent any confusion or frustration, and ensure that guests have a pleasant stay.

3. Offer some local tips and recommendations

One of the best things about staying in a short term rental is the opportunity to explore a new area. As a host, you can provide your guests with some local tips and recommendations to help them make the most of their stay. This might include suggestions for restaurants, cafes, and bars, as well as ideas for outdoor activities and local attractions.

4. Make it cozy and welcoming

To make your holiday property feel like a true home away from home, it's important to make it cozy and welcoming. This might involve adding some decorative touches such as artwork, cushions, and throws, as well as providing some books, board games, and other entertainment options. A well-stocked kitchen with basic provisions such as tea, coffee, and sugar can also help to make guests feel at home.

5. Keep communication open

Finally, it's important to keep communication open with your guests throughout their stay. This means being available to answer any questions or concerns that they might have, as well as providing clear instructions on how to contact you if needed. By keeping communication open, you can help to ensure that your guests have a pleasant and stress-free stay, and that you receive positive feedback and reviews.

Below: A guest room at the newly refurbished Berry View Motel.